Document Management

Software for

Secure Client Collaboration

Collect, share, and track client documents,
without email, shared drives, or follow-ups.

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Desjardins
Home Office
Metropolitan Police
Canon
Equans
Defra
Bacardi

You’re in good company.

Clinked is trusted by 3,000+ high-stakes
businesses across 40 countries for

client document management.
Best Relationship
High Performer
Easiest To Use
Best Support
Best Results
Easiest Setup
Most Recommended
Customer Support
GetApp
Best Value
Best Ease of use

It can also

sound

Get client document management
problems out of your inbox and off
your mind, with Clinked.

feel 

simple

Clients uploading
documents in the

wrong
place.

Enough “can you
send it again?”

messages

to make you
question your
career path.

Approvals lost in email chains.

Files

buried across
inboxes, drives,
and chat threads.

What is a
client document
management portal?

Good document management software keeps documents organised. Great systems keep the work moving too.

A client document management portal gives businesses and clients a secure place to share, collect, organise, and track documents without the usual chaos of emails and follow-up calls.

FROM
“Where is
the file?”
TO
“It is
Done“

Create workspace
per client.

Upload/request
documents.

Set permissions.

Track activity.

Keep communication
on the files.

Document Management System
vs Document Portal

Document Portal

  • Built for ongoing client collaboration
  • Documents, communication, and workflows in one place
  • Real-time visibility into uploads, approvals, and activity
  • Easier client experience with fewer follow-ups
  • Secure, structured, and client-facing by design

Traditional Document
Management Systems (DMS)

  • Built mainly for storage
  • Limited client-facing experience
  • Documents separated from conversations and workflows
  • Harder to track approvals and progress
  • Clients often pushed back to email

Shared Drives vs
Document Portal

Document Portal

  • One secure place for every document
  • Clear visibility into uploads, views, and activity
  • Version control built in
  • Granular permissions and secure access
  • Clients always know where to upload and find files
  • Everything organised around the client, not the inbox

Email & Drive

  • No visibility into who uploaded or viewed what
  • Endless “Can you resend that?” messages
  • Version confusion and duplicate files
  • Sensitive documents moving through inboxes
  • Documents scattered across multiple tools
  • Weak access control and encryption concerns

Storage is only part
of the problem.

Most teams come in looking for
document storage. They usually
end with “Wait, it can do that too?”
Securely share files without guesswork.
Control who can view, upload,
download, or edit documents
with granular permissions built for
client-facing work.
Know what changed, when and by whom.
Track uploads, views, edits, and approvals
with version control and full visibility into

every file interaction.
The update comes to you.
Real-time notifications keep everyone
informed without the constant checking,
chasing, or follow-up emails.
Client work doesn’t stay at a desk.
Neither do you.
Access documents, approvals, and
conversations from the mobile app,

wherever the day takes you.
Track the work around the documents.
Project tracking keeps deadlines, requests,
approvals, and progress visible, so nothing
slips through the cracks.
File management needs context

to make sense.
Keep communication and collaboration
connected to the work itself instead of
scattered across inboxes

and chat threads.
A client experience that looks like your firm.
Customise the experience with your own logo,
colours, domain, and client-facing interface,
so everything feels unmistakably yours.

Use cases

Onboarding

01

Keep client onboarding documents
organised from day one, with structured
uploads, requests, and secure 

access in one place.

Use cases

Collaboration

02

Keep conversations, updates, and files
connected to the documents to make
collaboration easier for
everyone involved.

Use cases

Document Collection

03

Request and collect files through
designated document workflows
instead of chasing attachments
across inboxes and shared drives.

Use cases

Approvals

04

Track reviews, signatures, and
approvals with full visibility into
progress and status.

Built for Service Businesses

Built for teams juggling multiple clients,
moving deadlines, and a relentless
number of documents.

Accounting

Accounting

Clients send what you need on time, without you chasing a single receipt. Check out our client portal for accountants. 
Finance

Finance

Decisions move faster when the numbers aren’t stuck in someone’s inbox. Discover branded client portal for finance.
Insurance

Insurance

Fewer calls, faster claims, stronger trust built into every interaction. Check out our white-label customer portal for Insurance.
HR

HR

Focus on what you do best; Clinked handles the paperwork.
Agency

Agency

Every revision, approval and file lives together, so your team focuses on creativity, not chasing feedback.
Healthcare

Healthcare

Care moves faster when the paperwork doesn’t get in the way. 
Investment

Investment

Investors don’t wait. Neither should their updates. Opportunities move forward when nothing gets lost in the process.
Legal

Legal

Clients stay confident when updates arrive before the questions do. Discover the Clinked client portal for legal teams. 
M&A

M&A

Precision, clarity, and timing. M&A demands all three. A fully controlled environment keeps your deal moving without compromise.

Are we a match?

Is Clinked the right document management
software for you?

Probably yes,
if you:

  • Manage multiple clients, projects, and deadlines at the same time
  • Regularly collect documents from clients and are tired of chasing them
  • Want to know exactly what’s been uploaded, viewed, approved, or missing
  • Have reached your limit with email attachments and shared drives
  • Need a simpler and repeatable way to handle client document workflows
  • Want clients to stop calling to say “where do I upload this?”

Probably no,

if you:

  • Only need internal file storage and  no client collaboration
  • Depend on deeply customised, IT-managed infrastructure for every workflow
  • Rarely exchange documents with external clients

Shopping around?

The right document management portal
should feel like relief, not another platform
your team tolerates. 


Below's a short checklist to help
you assess that and a guide to pick the best document management software
for your use case.

Workspace for Each Client

A dedicated and branded space for
every client’s documents, conversations,
and requests.

Organisation

Keep documents structured,
searchable, and easy to find as
client work grows.

Security

Bank-grade security should be the
default, if not the bare minimum.
Encryption at transit and rest, GDPR, ISO
27001 and SOC2 compliance let you share
sensitive documents with confidence
through secure access, protected links,
and controlled visibility.

Document Requests

Request files in a structured way
instead of chasing uploads
across email threads. Track the
status of each upload and
approval in real time.

Tracking

See what’s been uploaded, viewed,
approved, or still waiting input.

Mobile App

Upload, download, request or
approve, on the go, wherever your
day takes you.

Permissions

Control exactly who can view,
upload, edit, or download
documents.

Branding

A client-facing experience with
your own logo, colours, and
branded workspace, reinforcing
trust, not steering away from it.