Your Custom Portal — What stage are you at?

You are considering a custom portal — and want to find out how Clinked helps you make the most of it?

You have ideas, sketches and questions — and you want to turn them into an actual design?

You have your designs ready — and you need a detailed review and a quote?

5 reasons to choose Clinked

Simple process, custom design, lots of features, fast delivery. Clients love us!

1

Our design process is simple

1. Gap analysis

An illustration of Clinked's gap analysis process, featuring a magnifying glass over a chart to identify additional requirements.

What are your requirements beyond what we already have as standard?

2. Design

An illustration of Clinked's design process, showcasing mockups and wireframes being created to meet specific client requirements.

We design mockups and wireframes around your requirements.

3. Cost estimates

An image representing Clinked's cost estimation process, showing feature-by-feature cost breakdowns for full control over expenses.

You get feature by feature costings giving you the control over the cost.

4. Decide your MVP

An illustration of Clinked's MVP decision process, allowing clients to prioritize the most critical features for their custom portal.

You can prioritise the most needed features for the MVP.

5. Statement of Work

An image of Clinked's statement of work process, with contract finalization and collaboration on the terms.

We jointly finalise the Statement of Workand sign the contract.

6. Start

An illustration showing the start of the custom portal building process, ready to begin development.

Let’s build your custom portal!

2

Completely custom design

Experience a fully customized client portal tailored to your brand and workflow needs. Empower your team with a branded interface, advanced functionality, and seamless client interaction – all designed to fit your business perfectly.

4

We deliver quickly, no matter the complexity

Low Complexity

2-5 weeks

Medium Complexity

5-6 weeks

High Complexity

8-12 weeks

5

Clients love us!

Clinked is super easy to get started with. It took us just a minute or so to get set up. Our clients have expressed how easy it is to use on their end.

In 5 years of usage the portal never went down. It also feels very secure. All of our clients are full of praise for the portal.

Clinked is easy to use, easy to keep organized, and it makes it seamless to work with colleagues.

There is no point in having something that clients will not use - and it's very simple and just works and clients get it. The white label branding is brilliant.

As an attorney, I need a way to keep my discussions, thoughts, and documents organized and secure. I have not been able to find a solution as clean as this one.

Clinked has made a big improvement to our client projects - we don't need to chase our clients to do their tasks as we used to!

Over 3,000 clients in 40+ countries trust our client portal softwareto keep their business connected to their teams and customers

Let’s discuss your custom portal

FAQs about Custom Portal

Explore custom portals’ features, benefits, and security to enhance communication, document management, and client relationships.

What is a custom client portal?

A custom client portal is a branded, secure workspace where customers can access files, submit documents, communicate with a business and complete assigned tasks. Unlike a generic file-sharing platform, it can be configured around the organisation’s client experience and working processes.

What is the difference between a custom web portal and a standard client portal?

A standard client portal usually provides a predefined set of tools and limited customisation. A custom web portal can be adapted more closely to a company’s branding, access structure, dashboards, integrations and workflows.

Clinked supports custom domains, custom email domains, configurable widgets, white-label branding and tailored client workspaces.

What features should a custom portal include?

A custom portal should include the features needed for its intended users and workflow. Common capabilities include secure file sharing, document management, granular permissions, client communication, task management, approvals, audit trails, notifications and mobile access.

Clinked brings these capabilities together in one custom client portal.

Can a custom client portal use our company branding?

Yes. A custom client portal can be configured with your logo, colours and other brand elements. Clinked also supports custom domains, custom email domains, configurable dashboards and white-label client experiences.

Can we create a personalised web portal for different clients?

Yes. Businesses can create separate workspaces for different clients, teams or projects and tailor the information each user can access. Permissions can be controlled at group, folder and file level, including rights to view, edit, upload or download content.

How secure is a custom client portal?

A secure custom client portal should provide encrypted file sharing, strong authentication, controlled permissions and detailed activity records. Clinked supports encryption, two-factor authentication, single sign-on, granular access controls and audit trails.

Can clients securely upload documents through the portal?

Yes. Clients can upload documents directly to their authorised workspace instead of sending sensitive files through email. File requests can also be used to collect specific documents, while permissions help control who can view, edit or download them.

Does a custom portal support tasks, discussions and approvals?

Yes. Clinked combines task management, discussions, comments, document approvals and activity updates within the portal. This allows teams and clients to manage project deliverables and decisions without relying on disconnected email threads.

How long does custom portal development take?

The time required depends on the design, functionality, integrations and complexity of the portal. Clinked currently indicates approximately two to five weeks for lower-complexity projects, five to six weeks for medium-complexity projects and eight to twelve weeks for more complex implementations.

What is a custom portal?

A custom portal is a personalized, secure online platform designed to meet specific business needs. It allows organizations to offer clients or teams a branded experience with centralized communication, file sharing, and collaboration tools.

What is a custom portal?

A custom portal is a secure online workspace configured around a company’s branding, users and workflows. It can give clients, partners or employees controlled access to documents, tasks, communication and other business resources from one central location.

How does Clinked's custom portal differ from standard client portals?

Clinked's custom portal offers advanced customization options, including bespoke design elements, tailored workflows, and personalized dashboards, providing a unique experience that aligns with your brand and operational requirements.

What customization options are available with Clinked's custom portal?

Clinked provides extensive customization features such as white-label client portal, custom email domains, multilingual support, and the ability to integrate with various business applications to create a seamless user experience. You can check out Clinked's features.

How long does it take to set up a custom portal with Clinked?

The setup time varies based on complexity:

  • Low Complexity: 2-5 weeks
  • Medium Complexity: 5-6 weeks
  • High Complexity: 8-12 weeks This timeline ensures a tailored solution that meets your specific needs.
Can I integrate Clinked's custom portal with my existing systems?

Yes, Clinked's custom portal supports integrations with various business applications, enhancing your workflows and ensuring seamless data exchange across platforms.

Is Clinked's custom portal mobile-friendly?

Absolutely. Clinked offers brandable iOS and Android apps, ensuring that your custom portal is accessible and user-friendly across all devices.

What security measures are implemented in Clinked's custom portals?

Clinked prioritizes security by implementing features such as data encryption, role-based access controls, and compliance with industry standards to protect your sensitive information.

Can I manage user permissions in Clinked's custom portal?

Yes, Clinked allows you to set granular access and permissions, ensuring that users have appropriate access levels to information and tools within the portal.

Does Clinked offer support during and after the custom portal setup?

Clinked provides comprehensive support throughout the setup process and offers ongoing assistance to ensure your custom portal continues to meet your evolving business needs.

How can a custom portal benefit my organization?

A custom portal enhances your organization's efficiency by centralizing communication, streamlining workflows, and providing a secure platform for collaboration, all tailored to your specific requirements.

What do you need to make a portal?

Creating a portal involves several key steps:

  • Define Objectives: Clearly outline the purpose and goals of your portal, such as client collaboration, document sharing, or project management.
  • Choose the Right Platform: Select a platform that aligns with your objectives. Options range from building a custom solution from scratch to using specialized client portal software like Clinked, which offers customizable features and secure collaboration tools.
  • Design and Customization: Ensure the portal reflects your brand identity through customization options, including logos, color schemes, and personalized interfaces.
  • Set Up Security Measures: Implement robust security protocols, such as data encryption, role-based access controls, and compliance with industry standards, to protect sensitive information.
  • Integrate Necessary Tools: Integrate with existing business applications like CRM systems, project management tools, or communication platforms to streamline workflows.
  • Testing and Deployment: Conduct thorough testing to identify and resolve any issues before launching the portal to users.
  • Ongoing Maintenance: Regularly update and maintain the portal to ensure optimal performance and address evolving business needs.
How much does it cost to build a portal?

The cost of building a portal varies widely based on factors such as complexity, customization, and the development approach. Here's a comparison:

  • Custom-Built Portals: Developing a portal from scratch can be a significant investment. For instance, a Tier 4 solution with high customization and complex workflows can range from $200,000 to $400,000.
  • Off-the-Shelf Solutions: Utilizing existing client portal software is a more cost-effective approach. Clinked offers flexible pricing plans:
    • Lite: Starting at $95 per month, including 100 members and 100 GB storage.
    • Standard: Starting at $239 per month, including 100 members and 1 TB storage.
    • Premium: Starting at $479 per month, including 250 members and 3 TB storage.
    • Enterprise: Custom pricing for larger organizations with specific needs, supporting over 1,000 members and 5 TB+ storage.

These plans offer scalable features to fit various business requirements.

How is a portal different from a website?

While both web portals and websites are web-based platforms, they serve different purposes:

  • Website: Primarily designed for public access, websites provide information to a broad audience. They are often static and focus on content delivery, such as company information, blogs, or marketing materials.
  • Portal: A portal is a secure, interactive platform that offers personalized access to specific users, such as clients or employees. It facilitates collaboration, document sharing, and communication within a controlled environment. Portals often require user authentication and provide tailored content based on user roles.

In summary, while a website is geared towards disseminating information to the public, a portal is designed to provide a secure, personalized space for specific user groups to interact and access resources.