What Is a Client?

When most people think of the word "client," they probably think of a person who employs a lawyer, doctor, or other professional. While this is true, there's a bit more to it than that. In this blog post, we'll explore the different meanings of "client" and provide an accurate definition based on your industry. Simply put, a client can be any individual, organization, or device that engages the services of another individual, organization, or device. A business can have many clients, and a server can also communicate with many clients. In computing, this is known as the client-server model.

What Is a client in business?

A client in business context is a person, company, or government body that hires a business for its specialised skills or advice. Unlike a one-time buyer, a client usually:

  • Works with the business over a period of time
  • Receives tailored services or solutions
  • Pays for expertise rather than just a product

Common client types include:

  • Individual clients – people buying services for personal use, such as legal help.
  • Corporate clients – organisations purchasing services for employees or members, like software consulting.
  • Government clients – public agencies contracting vendors for goods or services.

Need an easier way to serve clients online? Clinked offers a secure client portal to share files, messages, and tasks.

Is a client a customer?

There is no definitive answer to this question, as it can depend on the context and situation. In general, a client is someone who hires a professional or service provider to do work for them, while a customer is someone who buys goods or services from a business.

The two terms are often used to differentiate between the types of relationships that are established through the exchange of products and services. Typically, a client is a loyal customer that has a long, ongoing relationship with the business, whereas a customer generally purchases from a company once and doesn’t return.

However, there can be some overlap between the two terms. For example, a client might be considered a customer if they are buying a product or service that is directly related to the work that was contracted. Furthermore, customers can sometimes become clients if they need ongoing support or services from a business.

What is an example of a client?

In the context of business, a client is a customer that engages the services of a professional. The term client can also refer to people who engage the services of social workers, attorneys, accountants, and other professionals. In some cases, clients are also recipients of case management or other social services from service providers. The term may also be used to describe someone who is a party to a treaty or other agreement. For example, in the context of the North Atlantic Treaty Organization (NATO), member states are clients of NATO.

In Information Technology (IT), a client is any device that communicates with a server. A client can be a laptop, mobile phone, smart-home device, or any internet-connected device. The client makes the request by sending a message to the server. In this way, clients and servers can exchange data over a network, as the majority of networks allow client-to-client communication. All of this data then passes through a centralized point, like a switch or router.

A client program is often implemented as part of a graphical user interface (GUI). For example, a web browser is a client program that requests services from web servers. Similarly, when a person uses their email, they connect to a mail server, and the device they use is a client of that mail server. The webmail or email program they use is known as the client program or client software.

There are three main types of clients in IT:

  • Thin client. A thin client is a computer that relies on another device, such as a server, to provide most of its functionality, and has little functionality on the device itself.
  • Thick/Fat client. A thick/fat client is a computer that has all the software it needs to function installed on it, and does not rely on another device, but may have to access a server for some information.
  • Hybrid. A hybrid is a system that uses both thin and thick/fat clients. Hybrid systems are often used in businesses because they offer the best of both worlds: the thin clients are cheap and easy to manage, while the thick/fat clients are powerful and can handle more complex tasks.
Share this post
Copy

Can't find what you're looking for?

Explore more articles, insights, and guides. Search to discover the exact content you need.

See Clinked in Action.

Make sure it’s the right fit for you. Explore the possibilities.